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Buyers must advise Aromamatic Products Pty Ltd regarding the receipt of damaged goods within five days of their arrival. Damaged goods can be reported by telephone, facsimile, or email. |
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Returns must be received by Aromamatic Products within 14 days of their documented receipt by the buyer. |
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Health regulations prohibit the return of Aromamatic Products’ perishable
product range, including essential oils and personal care items. |
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Warranty claims for non-perishable products should be made directly to Aromamatic Products. Warranty claim documentation should be returned with product in original packaging. |
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Returned goods will only be accepted on return if the product including
packaging is in a condition ready for immediate re-sale. |
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Aromamatic Products will handle all information lodged via this website with sensitivity, and with due regard for security and privacy issues.
Aromamatic Products will encrypt all personal information, including credit card numbers, lodged via this website. Aromamatic Products will destroy all credit card information following the completion of individual orders.
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The information lodged via this website will not be used for marketing, mailing,
or any other purpose other than to facilitate communication with Aromamatic Products. Further information regarding Australian privacy legislation is available at www.privacy.gov.au |
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While all reasonable care has been taken in construction of this website, Aromamatic Products and its directors, employees and representatives do not take responsibility for any loss or damage arising out of its use.
This is a comprehensive limitation of liability that applies to all damages of any kind including (without limitation) compensatory, direct or consequential damages, loss
of data, income or profit, loss of or damage to property, and claims of third parties. |
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